You are being asked to switch accounts ...
Explanation: You MUST be signed into Zoom with the same email address you used to register for the event. So you are probably signed into Zoom with a different email.
Solution: switch Zoom accounts
Note: If you don’t have a zoom account with the email you registered with …
- sign up for a FREE Zoom account with that email address and use that
- or, if you have a Zoom account with a different email address, the event organiser may be able to register you with that [but this may take a while]
When you try to join all you see is the Zoom App ...
You click on JOIN to join a session (and perhaps are asked to ‘Sign in’), but then all you see is this …
Solution:
- Go back to your Browser window and look for this screen …
- Click on “Try Joining Again”
- This should open up the session you want to join