Places to provide information
Eventbrite has these sections: Basic Info / Details / Online Event Page / Tickets / Publish
Some relate to pre-registration and some to post-registration only
Pre-registration
[seen before people register]Basic Info: Date & Time / Location / Event Title / Tags / Categories
Details: Main Event Image + Description summary + text / images / video
Post registration
[only seen once people have registered]Online Event Page: seen by attendees when they view the event
This is made up of sub-sections …
- Zoom module (if you have linked this event to a Zoom Meeting or Webinar
and with these you can have as many as you want and have them in any order (e.g. there are two link sub-sections below)
- Extra Text
- Link to a document
- Image
- Video [not shown below]
Order confirmation – Displayed on Eventbrite website: = plain text. Avoid placing links here as people can, in theory, use any email (made up or “borrowed”) to pretend to register and see this page.
Order confirmation – Email: = text / PDF
Emails to Attendees: you can set up as many as you want to be sent at different times before the event = text / images / links etc
Where to place links to the event
Avoid placing links in the Order confirmation, as people can, in theory, use any email (made up or “borrowed”) to pretend to register and see this page.
The main place is in
- Order confirmation – Email
- Emails to Attendees
3 ways/reasons for using Eventbrite with Zoom
- To advertise an event
- For advanced registration features:
- Handling money (ticket fees or donations)
- Auto emailing reminders
Cons
People have to enter their name twice and email address 3 times when registering
Can be hard to find the event information – especially if people have multiple email addresses (registered with one and signed into Eventbrite with another etc)
If they do not have an Eventbrite account, they may have to create an account and password and the process has a number of steps – all to be done before they join the event.
Ways round some of the negatives
Provide the URL
Eventbrite and a Zoom meeting (or webinar)
Three possible scenarios:
- Eventbrite linked to the Zoom event, which requires registration (unique links for each attendee)
- Eventbrite linked to the Zoom event (the same Zoom link for everyone)
- Eventbrite not linked to the Zoom event
Option 1 can be especially useful if you are charging for the event – as it reduces the chance of people sharing a link. To restrict it further you can set the Zoom event to not allow more than one device to join with the link.
For the simplest experience for attendees use option 3 and include the Zoom link in the email confirmation and reminders.
Things that can go wrong:
- People enter the wrong/invalid email – so they never get anything
- Emails from Eventbrite go into people’s Spam/Junk folders (quite likely)
- People get lost in how Eventbrite provides info about an Event
The different links and pages
The registration page for the event
https://www.eventbrite.co.uk/e/test-event-tickets-327324886547
The page for attendees
https://www.eventbrite.co.uk/x/327324886547/