contactLINK – What’s involved?

9 minute video outlining how to plan a database for voluntary and community organisations [an external web site]

A quick guide to planning your database – a short introduction with links to other articles (from the LASA knowledgebase – see below) [an external web site]

IT for charities – good list of alternative suppliers [an external web site]

Do a search on Google

Case study – Chesterfield Law Centre
Case Study – Richmond LINk

Is contactLINK suitable for you? – a few initial, basic questions

Our Demos page – screenshots; a five minute on-line demonstration; how to get a full demonstration from us; how to request a free working copy of contactLINK

Remote demonstration options – how we demonstrate contactLINK to you over the internet and phone

Viewing our screens – if we are going to demonstrate contactLINK to you by sharing one of our screens these are the instructions

Our Prices page – bottom line – how much does it cost?

Our FAQs page – lots of Frequently Asked Questions

List of existing clients

Whats involved – an overview of the process and timescales

Pre purchase – Agreement – what we ask you to agree to BEFORE purchasing contactLINK and what you can expect from us.

Introducing contactLINK to your organisation – a 30 page guide with ideas, tips, suggestions and wise words about how you can make the introduction work effectively.

Pre purchase – Organisation questionnaire – things we need to know about your organisation.

Pre purchase – Staff questionnaire – things we’d like to know about each staff member who will be using contactLINK. This takes you to an on-line questionairre. We’ll send you an email to circulate to staff with this link in.

What do you need to run contactLINK? – making sure that your computers are ready to run contactLINK

Downloading Service Packs

Defining your lists – e.g. categories, locations, membership levels etc. A spreadsheet for you to complete and send back to us.

Defining your lists – help and explanations

Examples of Categories (a PDF file – opens in new window or right-click and choose Save …)

What’s involved in data transfer? – what can we transfer; how long can it take, tidying the data.

De-duplication issues

Our Training page – what is involved and included in training

Training topics for users

Training topics for system administrators

Training Tips – if you’re doing any training

What installation is done (not yet completed)

Installation notes for Access 2007

Implementing contactLINK

Example guidelines for use of contactLINK within your organisation

Defining your lists – help and explanations

Our How to guides page

Our Development News page

Our Add ons page

Our contactLINK newsletters page

Remote Access Overview – an overview in pictures

Remote Access Explanations

What you can expect from us – see the 2nd page in our Pre purchase – Agreement

Support Contract Agreement

Download LogMeIn

How to install LogMeIn (a PDF file – opens in new window or right-click and choose Save …)

Useful sites – IT and voluntary sector related

Data Protection sites

Cheap software for charities & Funding for ICT