For existing users

THE PROCESS AND RESOURCES
We won’t sell you just a database …
... we’re selling you a tool, a solution

and we’ll do all we can to make sure you know
how to use it effectively,
for it to make a real difference to you
and so to the people and organisations you support.

 

OVERVIEW: Download a spreadsheet listing the steps and timescales

 

At every stage of the process ...

Resources for you ...

(most of these are Word documents - if you would prefer PDF versions please email us)

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Download our FREE guide to help you through the process of choosing a database. Lots of tips, suggestions, guidance, links to other resources and other systems

9 minute video outlining how to plan a database for voluntary and community organisations [an external web site]

A quick guide to planning your database - a short introduction with links to other articles (from the LASA knowledgebase - see below) [an external web site]

IT for charities - good list of alternative suppliers [an external web site]

LASA knowledgebase - external web site: excellent information resource on all things IT, specifically collected to be relevant to the voluntary sector [an external web site]

Do a search on Google

 

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Benefits of contactLINK - general
Benefits of contactLINK - for LINks

Case study - Chesterfield Law Centre
Case Study - Richmond LINk

Is contactLINK suitable for you? - a few initial, basic questions

Our Demos page - screenshots; a five minute on-line demonstration; how to get a full demonstration from us; how to request a free working copy of contactLINK

Remote demonstration options - how we demonstrate contactLINK to you over the internet and phone

Viewing our screens - if we are going to demonstrate contactLINK to you by sharing one of our screens these are the instructions

 

Our Prices page - bottom line - how much does it cost?

Our FAQs page - lots of Frequently Asked Questions

List of existing clients

 

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Whats involved - an overview of the process and timescales

Pre purchase - Agreement - what we ask you to agree to BEFORE purchasing contactLINK and what you can expect from us.

Introducing contactLINK to your organisation - a 30 page guide with ideas, tips, suggestions and wise words about how you can make the introduction work effectively.

Pre purchase - Organisation questionnaire - things we need to know about your organisation.

Pre purchase - Staff questionnaire - things we'd like to know about each staff member who will be using contactLINK. This takes you to an on-line questionairre. We'll send you an email to circulate to staff with this link in.

What do you need to run contactLINK? - making sure that your computers are ready to run contactLINK

Downloading Service Packs

Defining your lists - e.g. categories, locations, membership levels etc. A spreadsheet for you to complete and send back to us.

Defining your lists - help and explanations

Examples of Categories (a PDF file - opens in new window or right-click and choose Save ...)

 

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What’s involved in data transfer? - what can we transfer; how long can it take, tidying the data.

De-duplication issues

 

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Our Training page - what is involved and included in training

Training topics for users

Training topics for system administrators

Training Tips - if you're doing any training

What installation is done (not yet completed)

Installation notes for Access 2007

 

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Implementing contactLINK

Example guidelines for use of contactLINK within your organisation

Defining your lists - help and explanations

Our How to guides page

Our Development News page

Our Add ons page

Our contactLINK newsletters page

Remote Access Overview - an overview in pictures

Remote Access Explanations

 

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What you can expect from us - see the 2nd page in our Pre purchase - Agreement

Support Contract Agreement

Download LogMeIn

How to install LogMeIn (a PDF file - opens in new window or right-click and choose Save ...)

 

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Useful sites - IT and voluntary sector related

Data Protection sites

Cheap software for charities & Funding for ICT

Further documents

 

 

On this page

- Choosing a database
- Is contactLINK right for you?
- Preparing for contactLINK
- Using your own data
- Training and installation
- Using contactLINK
- US supporting YOU
- Links to other resources